Privacy Policy of Surgeasy
Welcome to Surgeasy We are committed to ensuring the privacy and security of the personal information of our users and patients. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.
Changes to the Privacy Policy
Our privacy policy may be updated periodically without prior notice. It is your responsibility to review this policy regularly to stay informed about any changes. Your continued use of our website after any modifications to the policy constitutes acceptance of those changes.
Collection of Personal and Other Information
Information Provided by Users
When a patient visits our site and willingly provides details about their health conditions through forms, we collect, store, and secure that information. This information is crucial for delivering personalized and efficient services.
You have the option to browse our website anonymously without disclosing personal information. However, once you provide your personal information, it is stored securely, and you are no longer anonymous to us.
We may request both mandatory and optional information, and you can choose not to provide certain details. Mandatory information is necessary for specific services or features on the website.
Automatic Information Collection
We may automatically track certain information based on user behavior, such as demographics and interests. This aggregated data helps us understand, protect, and serve our users better. Cookies, both permanent and temporary, are used for web page analysis, page effectiveness measurement, and to enhance trust and safety. Cookies do not contain personally identifiable information.
Transaction Information
During transactions, we collect additional information, including billing address, credit/debit card details, and other payment instrument information. Personal correspondence shared with us may also be collected.
User Consent
By using our website or providing information, you consent to the collection and use of disclosed information as per this Privacy Policy. Any changes to the policy will be posted on this page.
App Permissions
For users of the Surgeasy app, certain permissions are required for optimal service:
– Camera: For video consultations and uploading documents for lab tests.
– Location: To display doctors near your location.
– Files and Media: For uploading records and viewing vaccination and test records.
– Storage: To store/access vaccination/test records on your phone.
– Phone/Microphone: For calling health experts and connecting with doctors.
– SMS: To automatically read OTP for Surgeasy app login.
– WhatsApp: For chatting with Surgeasy experts about services.
Contact Information Grievance Officer
In compliance with the Information Technology Act 2000, the Grievance Officer’s contact details are provided below:
[Name and Contact Details of Grievance Officer]
For any concerns or grievances related to privacy, please contact the Grievance Officer.
Feel free to tailor the content to your specific needs and include any additional details that are relevant to your business or services.
Surgeasy, Bangalore